Faqs

You can initiate a second opinion online through our website at any time. To begin, please create an account.

Alternatively, you can email us at referral@foreignopd.com. A member of our care team will help guide you through the process of starting a second opinion.

Currently, most health plans do not cover online second opinions or consultations, so patients are responsible for the cost of the second opinion. Foreign OPD cannot file a claim with your insurance carrier, nor can we provide a procedure (CPT) code for this service.

We do our best to deliver your written second opinion as quickly as possible. However, the timeline can be variable based on availability of the specialist best suited to review your case. On average, once your medical records are received, you can expect to receive your second opinion within two weeks.

Our Care Team will then collect your records from your home. If you live in India and already have all of your medical records on hand, you can send them directly to our Care Team, which will decrease the time for your consultation.

Once you initiate a case, you may upload medical records by navigating to the message center tab and clicking on “Attach Document”. If you have difficulty, our Care Coordinators can help you upload records. Reach out to your personal care coordinator via the message center in your case, or call.

If you need assistance translating medical records, Foreign OPD has translation services that may be available to you. For more information, please provide your name, phone number, email address and the language your documents are currently in for adult cases.

After carefully reviewing your second opinion request and medical records, our experienced team will determine which Foreign OPD physician specialist is most appropriate to handle your online second opinion case. You may request a particular physician, Foreign OPD will try to accommodate that request, but we cannot guarantee that specialist will be assigned to your case.

Foreign OPD are strongly committed to protecting the privacy and security of all our patients. The Grand Rounds online portal meets all federal requirements for protecting personal health information under the Health Insurance Portability and Accountability Act (HIPAA). In addition, Foreign OPD does not store any credit card information in their system. All financial transactions are processed by Grand Rounds securely using industry standard payment processing tools.

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